Product Availability:

At CielFestif, we strive to maintain sufficient stock to meet our customers' demands. However, if a product is out of stock after you have placed your order, there may be additional delays.

Process in Case of Stock Outage:

If we are out of stock, we will need to place a new order with our suppliers. This process can take some time as it involves reordering the product, receiving it from our suppliers, and then shipping it to your address.

Maximum Delivery Time:

In the event of a stock outage, we commit to ensuring that the total time from order to delivery does not exceed 14 days. We will keep you informed throughout the process and will do everything we can to minimize your wait.

Commitment from CielFestif:

We understand the importance of receiving your orders on time, especially for planned events. Rest assured that we are doing our utmost to avoid delays and to provide you with quality products as quickly as possible.